Privacy Policy

This privacy policy explains how Qualdea collects, uses and protects personal information when someone visits our website, contacts us, submits a demo request, or uses our services.

Who we are

Qualdea provides practical digital growth systems for independent garages. Our website is qualdea.co.uk and you can contact us at [email protected].

Information we collect

We may collect personal information when you complete a form, request a demo, contact us by email, or interact with our website.

This may include:

• Your name

• Your email address

• Your phone number

• Your business or garage name

• Your garage location

• Information you provide about your enquiry, booking process or current systems

• Technical information about website visits, where analytics or tracking tools are used

How we use your information

We use personal information to:

• Respond to enquiries

• Arrange and manage demo requests

• Provide information about Qualdea services

• Set up and deliver services for clients

• Manage customer relationships

• Improve our website, systems and services

• Meet legal, accounting and administrative requirements

How we contact you

If you submit a demo request or enquiry, we may contact you by phone, email or text message using the details you provide.

We will only use your information for relevant business communication connected to your enquiry, demo request or services you have asked us about.

Who we share information with

We may use trusted software and service providers to operate our website, manage enquiries, deliver services, send communications and maintain business records.

This may include website, CRM, email, automation, analytics, accounting and hosting providers.

We do not sell personal information.

How long we keep information

We only keep personal information for as long as needed for the reason it was collected, including for enquiries, customer relationship management, service delivery, legal, accounting or reporting purposes.

Your rights

You may have rights over your personal information, including the right to ask for a copy of your data, ask us to correct inaccurate information, ask us to delete information, object to certain uses, or withdraw consent where consent is the lawful basis for processing.

To make a request, contact [email protected].

Keeping information secure

We take reasonable steps to protect personal information and use reputable systems and providers to help keep information secure.

Cookies and website tracking

Our website may use cookies or similar technologies to help the site work, understand website activity, improve performance and support future marketing or analytics.

A fuller cookie notice may be added as the website develops.

Contact

If you have questions about this privacy policy or how we use personal information, contact:

[email protected]

Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to raise a concern with the UK Information Commissioner’s Office.